Customer expectations are changing and so are the way call and contact centers operate. Learn how IP Contact Center (IPCC) Solutions from Verizon Enterprise Solutions can help transform your CX by leveraging years of expertise and one of the world's largest IP networks. Virtualized contact centers help you control costs and streamline operations, while offering the flexibility to grow and evolve as technology improves. All while avoiding potential lost revenue and diminished brand loyalty that can accompany bad customer experiences.
Verizon’s comprehensive (IPCC) solution gives you the usage-based features you need, along with the tools to make near-real time changes quickly and efficiently. VoIP inbound options include local-to-global calling with domestic toll-free and local services. International inbound capabilities can be layered with dozens of advanced features, including cloud hosting, interactive voice response (IVR), managed options. IPCC provides the foundation for exceptional customer experiences and has the features you need to help meet your customers' expectations.
For more information visit: https://enterprise.verizon.com/produc...
Drive Improved CX with IP Contact Center Solutions | Verizon Enterprise Solutions enterprise holdings | |
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| Science & Technology | Upload TimePublished on 15 Feb 2019 |
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