Mobile technology has changed the way our finance customers communicate with their end users – today personalized on-demand attention isn’t a nice to have but becoming the norm. In fact, many callers into contact centers today are not only using a mobile phone; they have already attempted self-service before placing the call. Visual Interactive Calling (VIC) from Verizon is a solution for enhanced mobile customer experience. It allows enterprises’ customers to transition seamlessly from mobile self-service to agent-assisted service without having to re-authenticate – right from within the app. This helps the enterprise deliver better, faster service while making call centers more efficient. Plus, advanced authentication tools make every interaction more secure. Our solution works with any wireless provider. To learn more, visit
http://www.verizonenterprise.com/visu...
Visual Interactive Calling – Enhance the mobile app CX experience for Finance m2マシーン
Mobile technology has changed the way our finance customers communicate with their end users – today personalized on-demand attention isn’t a nice to have but becoming the norm. In fact, many callers into contact centers today are not only using a mobile phone; they have already attempted self-service before placing the call. Visual Interactive Calling (VIC) from Verizon is a solution for enhanced mobile customer experience. It allows enterprises’ customers to transition seamlessly from mobile self-service to agent-assisted service without having to re-authenticate – right from within the app. This helps the enterprise deliver better, faster service while making call centers more efficient. Plus, advanced authentication tools make every interaction more secure. Our solution works with any wireless provider. To learn more, visit
http://www.verizonenterprise.com/visu...
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